Q:
What are your interest rates?
A: Fourth Fleet Financial works with
multiple lenders so that we can provide the best loans with the best
rates for as many credit types as possible ranging from prime-based
to non-prime based lenders. Your specific interest rate will depend on
your credit profile. Our job is to work with you to understand your credit
profile and match you with the lender who can provide the best loan for
your unique situation.
Q: What lenders does Fourth Fleet work with?
A: Fourth Fleet only partners with
national lenders who specialize in auto finance and provide both great
rates and quality customer service. We are a meaningful source of quality
customers for lenders with whom we have corporate partnerships, therefore
you benefit from our long-term relationships. It is our practice to constantly
evaluate additional lenders with leading rates and the best programs
to add to our platform when identified.
Q: How does the Fourth Fleet process work?
A: Obtaining a loan can be confusing
and maybe even uncomfortable for some people. At Fourth Fleet, we consider
it our job to make the experience as convenient and friendly as possible.
To do so, Fourth Fleet reviews your credit profile to match you with
the lender who can provide the best loan for your unique situation. With
ongoing personal communication, we inform you when the loan is approved,
assist you with required paperwork, act as your advocate and manage the
lender through the funding process and ensure a timely, accurate and
easy loan funding for you.
Q: When will I know if I'm approved?
A: Over 80% of our loan decisions occur
in one business day. Some, with more complex or challenging situations
may require extra time. Customer advocacy is hard work and can mean many
layers of discussion and approval with our lenders. Our commitment is
to work with you until you have your loan, or all efforts have been exhausted.
Q: What if my credit is bad? Is it possible for me
to get financing?
A: Job #1 for Fourth Fleet is to approve
everyone that can possibly be financed. We will spend as much time as
it takes to understand your credit profile and match you with a lender
who will provide you with the best loan for your unique situation. If
we are unable to help, we'll tell you why in plain English and with compassion.
Q: Can I apply with a co-applicant?
A: Yes. A co-applicant can increase
the chances of getting your loan approved, assuming the co-applicant
has acceptable credit. In cases where your credit is not perfect or your
income is not over $2,000 per month, we suggest using a co-applicant.
Q: If I'm not approved, can I use a co-signer?
A: Yes. A co-applicant, or co-signer
(they both mean the same thing) can increase the chances of getting your
loan if you're application is declined.
Q: Can I apply online?
A: Fourth Fleet has a secure, online
application for your convenience. Once you have submitted the application
online, we will call you with questions and let you know what the next
steps will be.
Q: How long does it take to apply?
A: Applications
can be completed online, or
with one of our loan consultants by phone at 1-800-259-7472. Either method
takes from 5-15 minutes depending on your unique situation.
Q: What about DMV or Transportation Department paperwork,
sales taxes and title fees?
A: The process can vary and depends
on the loan product, but in all cases, DMV or Transportation Department
paperwork is handled as part of the loan process. We share DMV or Transportation
Department processing duties with our lending partners in an effort to
provide the most expedient service possible. Applicable sales taxes and
title fees are typically included in the loan as well. When you receive
your loan documents, these items and the process will be explained to
you. Of course, you can call your Fourth Fleet loan consultant if you
have any questions along the way.
Q: Can I apply if I have a bankruptcy in my past?
A: Yes, if the bankruptcy has been
fully discharged and you have shown your ability over the last 12 months
to develop new credit.
Q: How long will it take to payoff my old lease account?
A: We can pay off your lease as quickly
as in 3-4 days, however, most of our customers prefer to take a few days
to review the loan documents, resulting in 7-14 day payoff turnaround
times.
Q: Does applying affect my credit?
A: The process of applying for an automobile
loan will result in your credit being accessed by us and one or more
of our lending partners. Credit reporting agencies now count multiple
credit inquiries from the same type of business (automobile or home loan
lenders, for example) accessed over a 30 day period as a single (one)
inquiry. Fourth Fleet and all our lending partners use the same business
or industry code, so even multiple credit inquiries will count as a single
instance.
Q: Does Fourth Fleet offer extended service protection
or GAP insurance?
A: Yes. We pride ourselves on offering
only the best products backed by reputable, U.S.-based, top rated insurance
companies with high customer satisfaction ratings for service
contracts and GAP insurance. Extended Service Protection protects
your car after the manufacturer's warranty expires. GAP insurance covers
the "gap" between the actual value of your car at the time
of an accident or if it is stolen and the amount you still owe on its
lease or loan. You may purchase either of these from Fourth Fleet as
a stand-alone product or as part of your loan.
Q: What's the status of my loan?
A: You may call us at 1-800-259-7472
from 7:00 a.m. to 5:00 p.m. Pacific (10:00 a.m. to 9:00 p.m. Eastern)
Monday through Friday and ask your loan consultant for the status of
your loan.
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